Where is Norfolk Island?

Norfolk Island is a subtropical island, 1,600 kilometre north-east of Sydney, 1,456 kilometres south-east of Brisbane, 1,100 kilometres north-west of Auckland and 772 kilometres south-east of Noumea. Norfolk Island is a volcanic outcrop 8 kilometres x 5 kilometres, and 3,455 hectares. Two smaller uninhabited islands, Nepean and Phillip, lie to the south at a distance of 1 kilometre and 6 kilometres respectively.

What airline flies there?

Qantas Airlines will operate direct flights from Sydney and Brisbane International several times a week. Right now Brisbane Flights are on Tuesdays, Thursdays, and Saturdays. Air Chathams fly direct from Auckland, New Zealand to Norfolk Island on Thursdays.    

Do I need a passport?

A valid passport is the preferred means of documentation; however, photographic identification such as a driver's license is acceptable for visitors from Australia. Visitors traveling from New Zealand require a passport as identification. Those without an Australian or New Zealand passport may require an Australian Visitor Visa.

How do I check into The Ridge?

A member from The Ridge team will meet you at the airport and show you to your hire car. You can then follow them to The Ridge to check in.

How far away is the airport from The Ridge?

Check out our map we prepared earlier on our location page to give you a little more of an idea.

What is the weather like on Norfolk Island?

The climate is subtropical with temperatures in summer ranging from 19° to 28° and during winter 12° to 19°. In December the weather is extremely pleasant, ranging between 19° to 23°. Great swimming weather!

Do I need a hire car?

With over 120 kilometres of road on Norfolk Island most of which include a rather large hill we highly recommend using a hire car.

What about car hire insurance?

We find a lot of visitors have rental car excess included in their travel insurance. We recommend you check with your insurer before you arrive on Norfolk Island.

All cars come with basic insurance that we will discuss with you when you arrive. The vehicles come with a $4500 excess, which can be reduced to $2000 by paying an extra $10/day on top of the rental tariff.

Will my Australian mobile phone work on Norfolk Island?

Norfolk Island operates with a 3G/4G mobile network and has public WiFi access areas available around the island.  There is currently no global roaming agreements in place with Australian providers, therefore visitors will not be able to roam using their provider. Visitors can purchase a $30 Tourist Mobile plan from Customer Care at NI Telecom, P & R  Groceries, the Trading Post and Paw Paws Pump Shed.

Internet Hotspot vouchers are available for purchase for minimum 1 hour for $5, vouchers can be purchased from the Visitor Information Centre, Customer Care at NI Telecom, and some supermarkets. 

What is the population? 

In the 2016 census, there were 1,748 people in Norfolk Island.